Frequently Asked Questions

Make sure to clear your browser cache to load the updated files, as this fixes most issues.

You may also need to clear any cache from optimization plugins or your hosting provider. If you use a service that minifies or concatenates JavaScript files, make sure to regenerate those files as well.

Make sure stock management is enabled in your product settings and that a stock quantity is set.

Make sure the “Set all products as appointments” option is disabled in Easy Scheduling → Settings.

If you experience availability issues, go to Easy Scheduling → Tools and initialize availability.

Yes. You need to install the plugin on the network and activate it on each site individually.

For the PRO version, the license key must be entered at the network level.

Please check the documentation here.

Please check the documentation here.

Not at the moment.

Yes. You can use the WooCommerce “Single Product” block to display appointment products on any page.

Please check the documentation here.

Please check the documentation here.

You probably need to update your translation files. Please check the documentation here.

Please check the documentation here.

You can test all features on the demo.

If you would like to try the PRO version on your own website, you can purchase it and request a refund within 14 days if you are not satisfied.

Yes. All I ask is that you keep the plugin and license key for yourself or your company.

If you would like to support the plugin’s development, you are always welcome to purchase additional licenses. Thanks!

Annual licenses must be renewed to continue receiving updates and support.

If you choose not to renew, you can still use the plugin, but without updates or support. A 25% discount is available if you renew your license before it expires.

This does not apply to lifetime licenses, which never need to be renewed.

An annual license is valid for one year from the purchase date. If it is not renewed after one year, the plugin can still be used, but without support or updates.

Lifetime licenses do not need to be renewed and remain valid for as long as the product exists.

Sure. Please send an email with your order number.

You can find your license key:

• On the order page after your purchase is completed
• In the confirmation email you received
• In your account under “My Downloads”
• If you still cannot find it, feel free to send an email with your order number or email address and I may be able to retrieve it for you

To renew your license, simply purchase Easy Scheduling PRO again and enter your current license key during checkout in the appropriate field. Once the payment is completed, you will receive a new license key valid for another year.

This does not apply to lifetime licenses, which do not require renewal.

You have 14 days to request a refund by email if you are not satisfied with the plugin. Your license key and download access will then be revoked.

Please note that renewals are non-refundable. View terms and conditions.

Make sure you have saved the correct license key.

If automatic updates still fail, you can download the latest version and update the plugin manually.